We take great pride in 100% customer satisfaction. If for any reason, you’re not satisfied with your purchase, we’ve outlined the following guidelines to help make your return a smooth and seamless experience.
- You may return your unused item in its original condition and packaging within 7 days of receipt.
- Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.
- Please request a return by writing to us at firstname.lastname@example.org, naming your message subject ” Return Item: Order # “.
- We highly recommend that you insure all return shipments and use a trackable shipping method as refunds will not be issued in full for items damaged or lost during the return process.
All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.
- If you receive a damaged item, Begin will assist you in receiving a replacement or refund as quickly as possible, at no cost to you.
- Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it.
- If there is minor damage to the packaging, please indicate as such when you sign for the shipment.
In the unlikely event that you find the product to be damaged upon opening it, please notify Begin support at email@example.com within 5 days of receipt. Please name your message subject ” Damage Item: Order # “. We will let you know if we can exchange the product, or give you a refund.